Five years of Mia

Handmade at a kitchen table. Built into a family business.

This is the story of MIA — told in Payal's own words.

Chiang Mai, 2019

Walking through a night market in Thailand, I found the idea I didn't know I was looking for — something hopeful, something affordable, something beautiful.

Image — 4:5 — packing the first orders, living room / kitchen table
April 2020

The first sale. The first sound that changed everything.

While the world stood still, I started making and selling bracelets from my living room. That first sale notification gave me a rush I've never forgotten.

Within a year we'd sold thousands of pieces — and became the sole income for the artisan family we work with in Thailand, keeping their business alive through COVID.

Image — 1:1 — Payal, quiet portrait
"I wanted to bring something beautiful into the world — the way I know she would have been."

A few months before I found that market in Chiang Mai, we lost our unborn child. MIA became a way to keep her memory close — and this is for every mother still carrying that same grief and guilt.

Image — 4:5 — Payal, leaving corporate life / early MIA workspace
2022

No backup plan. Just belief.

I came from a banking background, and I knew what stability was supposed to look like. So I built that first — bought a home, put down roots — before I let myself go all in.

In 2022, with MIA thriving on Etsy and in my own shop, I left my full-time job. No safety net. Just belief in what we'd built.

2023 – 2024

From a market stall to a permanent home.

Jan 2023

First pop-up, Harrow

An instant hit — the start of a whirlwind pop-up journey that took MIA out of the online shop and into people's hands.

2023

The Solo Craft Fair, Central London

Trading alongside other independent makers, building a following one market at a time.

2023

Westfield Stratford — a fluke turned blessing

I filled in for a last-minute cancellation. Westfield became home for a while — right as our next chapter was about to test everything.

2024

A permanent space

Westfield offered MIA a permanent unit. What started as a stand-in became a home for the brand — and it still is today.

Image — 1:1 — Payal, warm portrait
"I let it go, to protect my peace and focus on my baby."

Eight months pregnant, thinking I could finally slow down, Etsy and TikTok Shop banned me overnight — no warning, no answers. Months later, pregnant again, we lost that baby too. It broke me. I held on anyway, and slowly, day by day, we rebuilt.

Today

A real business, still built by hand.

15 Team members
4 London retail locations
5+ Years trading
Ltd MIA Handmade Ltd
Purpose beyond product

Every piece helps us give back.

Through our work with Cake4Kindness, MIA puts purpose into practice — not just as a value on a page.

300 Per month

Orphans fed monthly, through our ongoing giving goal

15 Per month

Single mothers supported monthly through Cake4Kindness

Thank you

To everyone who's been part of this journey.

Whether you bought a bracelet, shared a post, or simply believed in me — thank you. Here's to five years of MIA, and to the magic still to come.

Payal x

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